STORE POLICY

All food sales are final. 

 

All payments are non-refundable and if cancelled, store credit can be issued by Bella Sophia Sugar Crafts' Management. 

All deposits for Custom orders are non-refundable.

Payment in full for Custom orders must be paid 2 weeks in advance. 

 

Any cancellations must be made 2 weeks in advance and will result in a Store Credit ONLY less the deposit. 

 

Alterations and feasibility of alterations to orders will be at the discretion of Bella Sophia Sugar Crafts' Management. 

We take pride in our baked goods. If you are unsatisfied with your baked good, we require that you please return your baked good to us within 24 hours of receiving it. All refunds given will be put on in-store credit to be used at a future date.

*We must receive the baked good back in order for a refund to be received via in-store credit. NO CASH REFUNDS WILL BE GIVEN.

 

All inquiries should be submitted to

jenikalopez@bellasophiasugarcrafts.com